Renters and Apartments

Talking to a Landlord About Security Upgrades

How tenants can ask a landlord for security changes: what to ask, what to put in writing, and how to document the property before and after any work.

On this page
  1. Why the conversation matters
  2. Start by reading the lease
  3. Decide what you want to ask for
  4. What to include in a written request
  5. Questions worth asking
  6. Document the property
  7. When the landlord says no or does not answer
  8. Keep the tone cooperative
  9. After agreement

Why the conversation matters

A rented property belongs to someone else, and changes to it, even helpful ones, can affect the lease, the deposit, insurance, repairs and other residents. Asking first, in writing, protects you from disputes and often gets better results than acting alone. This is general information; tenant rights and landlord duties differ by place, and a local tenant resource or legal professional can explain your specific situation.

Start by reading the lease

Before you contact anyone, read the lease and any building rules. Look for:

  • Rules on alterations, drilling, painting and installing fixtures.
  • Rules on changing or adding locks, and on who holds keys.
  • Limits on cameras, especially in common areas or on exterior walls.
  • Who is responsible for repairs and for smoke alarms.
  • What must be restored when you move out.

If the lease is silent, do not assume you may proceed. Ask.

Decide what you want to ask for

It helps to separate requests into two groups.

Things that are normally the landlord’s responsibility. These include working locks on entry doors, secure windows, functioning common-area lighting, a properly closing front door, and working smoke alarms. In many places, the landlord has a legal duty to maintain such features, but rules differ. If a lock is broken or a latch fails, report it as a repair and state it plainly.

Things you want to add. Examples include a better deadbolt, a rekey after the previous tenant left, a video doorbell, motion lighting, a peephole or sensors on exterior doors. Here you are asking for permission, and may offer to pay.

Be specific. “I would like to replace the front door deadbolt with a better one” is easier to answer than “I want more security.”

What to include in a written request

Use email or a letter so you have a record. A short, polite message should cover:

  1. Who and where. Your name, unit and the date.
  2. What you propose. Describe the device or change, where it goes, and how it attaches. If it is adhesive or plug-in only, say so.
  3. Why. Give a factual reason, such as a broken latch, a lost key, or a recent incident. Keep it calm and avoid blaming.
  4. Who pays and who does the work. Offer to pay if that is your plan, and state whether a licensed professional will do the work.
  5. Access and keys. Offer to provide a key or code so maintenance or emergency access is not blocked.
  6. Restoration. Say whether you will remove the item when you leave and repair any marks, or leave it for the property.
  7. A request for written approval, and a reasonable date for the reply.

Questions worth asking

  • Were the locks changed after the last tenant left? Can they be rekeyed?
  • Is there a policy on adding locks, cameras or doorbells?
  • Who holds copies of keys or fobs, and under what circumstances can they enter?
  • Can I install a video doorbell, and are there rules about the area it can view? This touches on camera privacy and neighbor concerns.
  • Is the shared entrance reliable, and who handles broken closers or entry panels? See also how shared entrances work.
  • Are smoke and carbon monoxide alarms tested, and when?
  • What happens to anything I install when I leave?

Document the property

Evidence protects both sides. Before any change:

  • Take dated photos or video of doors, frames, windows, walls and the spots where something will be installed. Include existing damage.
  • Note the condition of locks and the number of keys received.
  • Save all messages, including replies, and keep copies of any move-in inspection report.

After the change:

  • Photograph the finished work and keep the receipts.
  • Keep the written approval with your lease records.
  • If the landlord asks for a key to a new lock, give it and note the date.

If you later remove a device, photograph the area again to show it was left in good condition.

When the landlord says no or does not answer

  • Ask for a reason and for alternatives. Many landlords object to drilling but accept adhesive or plug-in solutions. The article on securing a rental home without drilling holes lists such options.
  • Follow up in writing after a reasonable wait.
  • Do not make the change anyway if the lease forbids it; the risks include fines, loss of deposit or a notice to leave.
  • For urgent safety defects, like a door that will not lock, check what local rules say about repair timelines and whom to contact. A local tenant organization or housing authority may help.

Keep the tone cooperative

Landlords usually respond best to concise, polite requests that show you intend to protect the property. Note that you want to keep the home safe for the long term. Mentioning that security measures may help the property is fine, but avoid promising insurance savings or a higher property value, because results vary. Check with your own renter’s insurance provider on whether it has requirements; do not assume any discounts.

After agreement

Keep the approved plan in writing, follow it exactly, and let the landlord know once the work is done. If you are using a professional, confirm that they are licensed where required. Remember that locks and fire safety hardware are regulated in many places, and anything touching exits or alarms should respect local codes.

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